 
       How communication and marketing roles must change   Social media and economic pressures mean PROs and marketing teams cannot continue working in traditional ways. A recent white paper by research firm Kantar suggests that to meet today’s challenges, PR and marketing industries need to introduce new roles, and better ways of measuring effectiveness:      The new director of communications and content must understand both traditional public relations and online and social media – and how to connect the two.   The new director of marketing and sales will shift away from engaging consumers with content, towards converting them into sales.   The new directors must work together to measure the cumulative impact of their collective activities, from end to end. This will drive media monitors to develop new ways to address the evolving data needs.       It wasn’t that long ago that the main role of public relations was simply to create awareness among consumers and encourage them to seek...
 
 
