Marketing Communication 1. Marketing Communication 2. What is Marketing Communication? The means by which we attempt to • inform - Reach out to TG with our message through different media • persuade – get people to sign-up/show interest/buy • remind – Re-Marketing, Re-engagement Consumers (Existing or Potential), directly and indirectly, about the products/services and brands we try to sell. (Adapted from Philip Kotler) 3. Consumer Decision Steps Christian Betancur’s NAITDASE Model – • Need – Product/Service and TG fitment • Attention – In digital advertisement - Impressions, Reach • Interest – Responds to our Ad CTA • Trust – have all the trust building factors in Landing Page • Desire – Create desire by lowering risk, highlighting gain • Action – Buy / Submit Lead / Sign-up • Satisfaction – Living up-to the product/service promise • Evaluation – By the customer. Positive…Loyalty & Advocacy 4. INFORM 5. First Thing Be guided by the Business Objectives Sales Incre...